Your order

How your samples get to us.

If you wish to place an order, before you send your samples, please notify our Order Management Department by e-mail (Order Management Hanau, Order Management Marl) about the assignment. You can find the correct Order Management Department in our quotation. We will e-mail you a pre-completed order form without delay (including the delivery address for the samples). Please complete the order form and include it with the samples.

Of course, you can also send your analysis and test orders at any time in a form that suits you:

  • Phone
  • E-mail
  • Personal

for information about our e-mail address and phone number.

Regardless of the form you choose – please remember that we need at least the following information from you:

  • Sender
  • A name of the sample (plain text or number) 
  • The task or question
  • Details about urgency or when you would like the analysis
  • Safety information/details regarding potential hazards associated with the sample